Cancellation Policy
Cancellations received more than 48 hours before class start time will receive a refund less $25 service fee.  Requests received after the stated deadline will not be eligible for a refund or transfer. Requests for cancellation or transfer of a class must be done with an email to info@proemsedu.com prior to the class.
Students arriving more than 15 minutes late to BLS or First Aid CPR courses will not be allowed to participate or be eligible for refund or transfer.

Replacement Card
If you were certified by Professional EMS Education we can provide you with an email copy of your card at no charge.  If you would prefer a new printed card the cost is $15.  Please let us know which option you would like.  Email to info@proemsedu.com and list your first name, last name, type of course, and date of course and we will email you a copy.  If you choose a new printed card contact our office at (970) 254-8135.  We will not email or reprint expired course completion cards.